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FAQ's -Frequently Asked
Questions (under construction . . ) We
are currently building your FAQ's section. If you have a question
you would like an answer to please email it and we will get back to
you with an answer. We'll also see if we can add it to this page. |
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How much does it cost ? -
We charge an annual fee which covers your use of a unique 'text
connect' reply to number. In addition when you subscribe for the
first time we give you 100 text reply's to get you going and set-up
your account to enable you to access your messages. text-connect™
is very affordable for small and medium business. Please email or
call for costs.
How do I pay ? We accept payment
by BACS or cheques. We do not currently accept credit cards (because
we'd need to pass the charges on to you)
How do I sign up ? Simply
email us your details and we will issue you with a Pro Forma invoice
(emailed back to you as a pdf). Once we have received your payment
we will set-up your account and inform you of your text-connect™
reply to number.
Can customers make voice calls to
my text 'reply number' ? No. The number is only suitable
for receiving texts.
Is the format of my text number important
? Yes. When distributing your number
please use the format we give you, i.e. international. Our number
is 447781472088 - The benefit for you is that the
number will work for your customers when they are abroad.
Does my text number need a leading
'0' ? No. The leading numbers should be 447xxxxxxxxx
What if I can't resolve my customers
problem by text ? Simply text them and ask them to call you
on your normal business phone number. (Your text-connect™
number is only for texts).
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