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Sabre quickly reviewed what was required for a first class
job, and we had to tell our client that while we would do
our utmost, we were not able to give them a cast-iron guarantee
that the deadline could be met. (This, despite our top industry
rating for fast turnaround).
The client went elsewhere and shopped around until they found
a duplicator who would guarantee to hit the deadline.
Frankly, we were surprised.
Regrettably guaranteeing the deadline was all our competitors
did. They did not meet it, and in fact caused considerable
mayhem in the supposed attempt.
With no time left before their flights to Cannes, our clients
came back to us to see if we could save the day.
Through the dedication of key Sabre staff, we got the job
done to the high standards we had set, and
we air-shipped the CDs directly to the festival.
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